Practical technology leadership across infrastructure, cloud, endpoint management, cyber security, service management and community-focused systems improvement.

Leadership and delivery

• ICT infrastructure planning and site assessment.
• Technology strategy, roadmap development and staged improvement planning.
• Project planning, procurement input and vendor coordination.
• Stakeholder communication and plain-English technical advice.
• Mentoring and support for technology staff.
• ITIL v4-aligned service management using platforms such as ServiceNow.
• Governance, documentation and risk-aware operational planning.
• Calm incident response, problem ownership and follow-through.
• Translating technical risk into decisions leaders can actually make.
• Continuous learning across security, infrastructure, cloud and service delivery.

Cloud, identity and endpoint management

• Microsoft 365 administration, Azure and Entra ID.
• Microsoft Intune and mobile device management.
• Conditional access, MFA, administrator role hygiene and break-glass account planning.
• Google Workspace and Apple School Manager.
• iOS, iPadOS and macOS management across Intune, Mosyle and Jamf-style environments.
• Shared device, BYOD and lifecycle management.
• MFA, privileged administrator hygiene and account recovery planning.
• Cloud storage, access control and collaboration governance.
• Microsoft 365 tenant review, licensing rationalisation and practical security uplift.

Infrastructure and networking

• Windows Server 2016, 2019 and 2022.
• Linux systems administration, including Ubuntu and Debian.
• macOS, iOS and iPadOS management.
• Proxmox, Hyper-V, VMware and XCP-ng virtualisation.
• Cisco, HPE Aruba, HP/Comware, Ubiquiti, DNS, DHCP, TCP/IP, VLANs, SNMP and zero-touch provisioning.
• Firewall and edge platform experience across Ubiquiti UniFi gateways, pfSense, OPNsense and related network security appliances.
• Switching, routing, wireless, structured campus networks and segmentation for staff, students, guests, AV, CCTV and operational devices.
• Terminal, CLI and console-based troubleshooting across network, Linux and server environments.
• Dell PowerEdge, HPE ProLiant and school or campus infrastructure.
• Storage, backup, monitoring, virtualisation hosts and lifecycle planning for real-world budget constraints.

Security and operations

• Essential Eight-informed review work and practical cyber security hygiene.
• Internet filtering, reverse proxies, WAF concepts, Cloudflare and F5 environments.
• SSO, endpoint security, monitoring and vulnerability-aware infrastructure review.
• Network segmentation, guest access, CCTV, phones and AV-connected environments.
• Backup, incident readiness and administrator access review.
• Firewall policy review, secure remote access, logging and practical network visibility.
• Vulnerability awareness, asset discovery, endpoint monitoring and configuration review.
• Security-minded handover, documentation and administrator continuity planning.

Development and automation

• PHP, SQL, MySQL, Python, PowerShell, C#, Bash and Git.
• Ansible automation and repeatable systems administration.
• Web application support and GitHub-based project workflows.
• Containerisation and service deployment patterns.
• Scripting and automation to reduce repeated manual work.
• Practical web, DNS, hosting and platform troubleshooting.